878bet Privacy Policy —
Your Information Is Safe with Us

1Introduction & Scope

Welcome to 878bet's Privacy Policy. This Privacy Policy ("Policy") describes how 878bet ("we", "us", "Platform") collects, uses, stores, and protects your personal information.

By using the 878bet website or mobile app, you agree to this Privacy Policy. Your trust is our most valuable asset, and we have prepared this policy with the highest level of transparency.

878bet operates this policy in accordance with applicable laws in Bangladesh and international data protection standards. We believe you should have full control over your own data.

2What Information We Collect

878bet only collects the information needed to provide you with the best gaming experience and to keep your account secure.

Information collected directly from you:

Automatically Collected Information:

• IP address and device type
• Browser information and operating system
• Which pages you visited on the site and for how long
• Gaming Activity & Betting History
• Login time and location data (approximate)

3How Your Information Is Used

878bet uses the information it collects solely for specific, clearly defined purposes. Your data is never used for unauthorized or unrelated activities.

• Account management: For registration, login, and profile updates.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues quickly.
• Security: To detect fraud, bot activity, and suspicious transactions.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Legal compliance: To comply with applicable laws and regulatory requirements.
• Promotional Communications: To inform you of new offers and bonuses, with your consent.

878bet never sells your information to advertisers or shares it with third parties for profiling purposes.

4Data Sharing Policy

878bet follows a strict policy to protect your privacy. Your information is not shared with any party except in the limited circumstances outlined below.

When Information May Be Shared:

• Payment Processor: Solely to process transactions with payment gateways such as bKash, Nagad, and Rocket.
• Game Provider: Minimum data required to operate the games.
• Legal authorities: When required by a court order or legal obligation.
• Anti-fraud system: Anonymized data for fraud prevention services.

Whenever data needs to be shared with a partner, that partner is required to uphold privacy standards equivalent to those of 878bet.

5Data Retention Period

878bet only retains your data for as long as it is needed. We do not hold on to information longer than necessary.

• Active Account Information: For the full duration the account remains active.
• Transaction Records: Up to 5 years, in accordance with financial regulatory requirements.
• KYC documents: Up to 3 years after account closure.
• Gaming History: 1 year after account closure.
• Customer Support Conversations: Up to 2 years.
• Cookies & Log Data: 6 months to 1 year.

Once the designated retention period expires, data is securely deleted to prevent any unauthorized access.

6Cookies & Tracking Technologies

878bet uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help improve site functionality.

Types of cookies used by 878bet:

• Essential cookies: These are strictly necessary to maintain your login session and ensure security. They cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most — fully anonymized data.
• Performance Cookies: For page loading speed and error detection.

878bet does not use tracking cookies from third-party ad networks. Your browsing behaviour is never shared with advertisers.

7Your Data Rights

878bet believes you should have full control over your own data. You have the following rights:

• Right to Access: You can find out exactly what information 878bet holds about you at any time.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of specific data (unless retention is required by law).
• Right to Restriction of Processing: Request to restrict the processing of your data for specific reasons.
• Data Portability: The right to receive your data in a portable, commonly used format.
• Right to object: The right to object to certain types of data use.
• Marketing Opt-Out: The right to opt out of promotional messages at any time.

8Security Measures

878bet uses industry-leading technology to keep your information secure. Our security measures operate across multiple layers of protection.

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall Protection: Prevents unauthorized access to our servers.
• Regular Security Audits: Regular security audits conducted by external experts.
• Data Masking: Sensitive information (such as card numbers) is partially masked.
• Suspicious Activity Detection: Our AI-powered system instantly detects unusual login activity or transactions.
• Data Backup: Regular backups are taken and stored in secure locations.

Remember, part of keeping your account secure is up to you. Use a strong password, never share it with anyone, and avoid logging in from unfamiliar devices.

9Protection of Minors

878bet strictly prohibits anyone under 18 from using the platform. Protecting the privacy of minors is our highest priority.

• Age is verified at registration, and anyone under 18 will not be able to create an account.
• Age is re-verified as part of the KYC process.
• If a minor's account is identified, it is immediately closed and all associated data is permanently deleted.
• Parents or guardians can contact support regarding a child's account.

10Privacy Policy Updates

878bet may update this Privacy Policy from time to time. Changes may occur due to technological developments, new legal requirements, or improvements to our services.

• A message will be sent to your registered mobile number for any important changes.
• The date of any changes will be noted in the "Last Updated" section of this page.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• You can request a copy of a previous version of the policy through our support team.

New members agree to the latest applicable Privacy Policy at the time of registration.

11Contact & Support

Contact us for any questions or complaints about this Privacy Policy, or to exercise your data rights.

• Email: [email protected]
• Support Hours: 24 hours, 7 days
• Language: Support available in Bengali and English
• Response Time: Typically responded to within 24 hours

We take every concern seriously and remain fully committed to protecting your data. At 878bet, your privacy is not just a policy — it is a core part of who we are.